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Industry: Healthcare

How a Regional Healthcare Group Cut Phishing Clicks by 87 Percent in 90 Days

Size: 30
Region: Region
Note: Client identity is anonymized. Our clients pay us to keep their security posture and past incidents confidential.
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Phishing click rate
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Mean time to detect
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Reportable breaches since go live

Could This Be You?

A regional healthcare group with 12 locations and roughly 40,000 patient records was seeing 31 Percent of staff fail monthly phishing tests and had never validated their backups. In under six months, they reduced phishing click through to 4 Percent and implemented a tested incident response playbook, with zero reportable breaches.

Before Working With Us

  • 31 Percent of employees clicked on simulated phishing emails

  • No tested backup and restore procedures.

  • Single internal IT generalist responsible for security and operations.

  • Board was asking for security posture updates, but there was no unified view.

  • Why They Hesitated And Why They Chose Us

    Concerned that bringing in outside security help would expose internal weaknesses.

    Worried about disruption to clinical operations.

    Chose us because we were willing to work transparently while keeping their identity completely confidential.”

    The Plan We Implemented

    • Week 1 to 2: Comprehensive assessment and threat modeling.

      We ran a full security assessment on email, endpoints, backups, and access controls, mapped likely attack paths, and prioritized quick wins. The client provided access to existing tools and answered a structured questionnaire.

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    Results After [timeframe]

    Security reviews with the board went from defensive to proactive, backed by real data instead of guesses.

    Metrics

    Before

    After Implementation

    Phising click rate

    31 percent

    4 percent

    Unpatched critical vulnerabilities

    73

    3

    Mean time to detect

    6 hours

    12 minutes

    Mean time to contain

    Not measured

    15 minutes target, achieved in last 4 incidents

    Reportable breaches

    1 in prior 18 months

    0 since implementation

    We went from waking up to fire drills to sleeping at night knowing incidents are detected and contained in minutes, without our name ever making it into the news.

    Chief Information Officer,
    multi location medical group, approximately 350 staff, U.S. Southeast. Identity withheld for security

      What We Are Seeing Across Clients Like Them

      Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt.
    • 0clients

      over the last 24 months

    • 0

      reportable breaches after full rollout of our program

    • 0%

      reduction in phishing click rates

    • 0%

      incidents detected and contained in under 15 minutes

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